Carol is a national authority on the characteristics and learning patterns of adult students and has given hundreds of presentations on the topic and led market research projects for more than 200 colleges, universities, and educational agencies.
Carol holds degrees from Cornell University and Harvard University. She served as Director of the Office of Adult Learning Services at the College Board for more than 20 years, and also helped the Board enhance its services to community colleges. Carol also has served on the boards or committees of numerous groups, including the American Marketing Association, the Nontraditional Students Report Board of Advisors and Elderhostel.