Developing an Effective Contact Strategy
Successful student engagement doesn't happen by accident. It's the product of a well-designed contact strategy. You probably already have some sort of strategy in place. The question is, are you getting the results you want? Learn how to get the right message, to the right prospects, at the right time.
College and university staff responsible for enrollment management and contact strategies for programs serving today's adult and non-traditional students.
Chris Gilmore has spent his entire career in online higher education, and is an expert in prospective student engagement and communication. He currently leads all aspects of the EducationDynamics Enrollment Management Services contact center operations. Chris has also served in leadership roles at Excelsior College, DeVry University and the University of Phoenix.
Amanda Liott oversees the EducationDynamics contact center team responsible for engaging with prospective students. Over Amanda's 12+ years of higher education admissions and enrollment experience, she has created engagement strategies that identify highly-qualified candidates and increase enrollments.